The major benefit to DTG printing is that there is NO minimum Order QTY required! This is a great option for producing 1-off samples of a specific t-shirt design before doing a “full run” to gauge how the design will look or customer reception. We love printing unique one-of-a-kind designs and give them the same time & attention we would to a large order.

Unfortunately the water based inks utilized for DTG Printing are most effective on 100% Cotton garments. We do on occassion utilize some blend (Cotton/Polyester blend) fabrics but there may be additional cost involved with the pretreatment of those garments prior to design application.

Yes, you can mix the sizes any way that you would like when placing your Order. Quantity breaks / discount points are cumulative meaning it is the total number of shirts you are having produced regardless of what size they are. Please carefully add your shirts to Cart via our Design Studio in the actual size required. Always review your Order before submitting it to ensure accuracy!

The short answer here is: no, sorry. We have a wealth of experience in the printing industry and in our years of experience have worked with almost every brand and type of garment available and in doing so have narrowed down a selection of item(s) that are best paired to each printing type that we do in-house. We will always make the best recommendations possible and provide customers with a number of different options varying from some that are budget friendly to others that are more expensive & higher end.

Yes – there are many products /garments that we can direct-to-garment print on so long as they are 100% cotton. Some of the accessories we can print on include mouse pads, aprons, cotton carry bags and much more.

Yes, your DTG printed garments will maintain clarity and vibrancy even after dozens and dozens of wash cycles. With proper curing during the decoration process we can guarantee that you will be more than satisfied with how your shirts (and other apparel) look after months of wearing them.

No, at this time we do not sell transfers or any kind. All of our printing is done in-house mostly via our direct-to-garment printers or screen printing setup. This way we can ensure that quality garments leave our facility each and every time!

With each new job or “quote” we generate for the customer we request that artwork be submitted at that present time so there is no confusion on what is being printed and the other important details. If you are a customer that we offer print-on-demand services for then we will keep your artwork and other details on-file so we can print shirts as orders are received in a timely manner without the need to reach out to you each time.

Ideally, the file types we prefer to receive are the following: EPS, AI or PDF. Vector files allow us re-size your design without a loss of quality when we need to print larger sizes. If you do not have a vector file available then we recommend a high resolution PSD, PNG or JPG. Questions or concerns about your design files? We can help – reach out to us via email or telephone and we can let you know if you are prepared to print.

Direct-to-garment printing (DTG) printing is a method where a “printer” is used to spray ink directly into the fibers of the garment. Unlike vinyl and other methods the feel of DTG inks on a t-shirt is soft & smooth and lasts forever. Think printing on paper but instead of paper we print on t-shirts & other apparel.

We have a number of different sizes that we print routinely with our DTG printers but the maximum size available is 16×20″ (width x height) for the main chest print area. To print such a large image/design however the shirt will need to be a minimum size to have the space available so please keep that in mind. Large, vibrant images like this may be subject to extra charges as a result of the ink usage.

There is NO LIMIT to the number of colours or design options you can explore with DTG printing. You can print photo realistic images directly onto a t-shirt/garment with no colour limitations or you can print a simple text based design – the possibilties are truly endless!

Yes, we certainly can! Although this is not something that is provided standard with most of our website packages it is an add-on option that customers can opt to include if ongoing maintenance and changes are required.

On average you can expect a wait time of roughly six to eight weeks but this will vary depending on the complexity of the project and the needs of the client. During the development process there will be stage(s) where we aim to collect feedback from the client and depending on how timely the client response is will contribute to the production time as well.

Sadly there’s no one answer to this question. A website design / development project is quoted based on the specific needs and requirements for each client. Every website is unique and requires different components to function both on the front-end (how it looks) and on the back-end (how it functions). During the quotation process we will ask questions to assess your needs and give you a quote based on your responses. Packages can range anywhere from $1,500 to $5,000 in most cases.

Most of the websites we create for our clients are created with WordPress /Woocommerce. Not only is it the worlds most commonly used CMS but it is frequently updated, user friendly and most of all it is robust and secure to ensure that your website is always online and safe from would-be attackers.

Web hosting is a requirement to keep your website online and accessible from a “www” address. Even though we offer hosting packages for our clients that vary in size and scope you also have the option to purchase web hosting from your preferred service provider.

Typically you; the business owner or client would be responsible for writing the content or “copy” on your website. Nobody knows your business and/or service better than you so it is usually best that the content comes from you. Alternatively, we can create the content for you and provide you option(s) with our in-house copywriters at additional cost.

Yes, we will integrate Google Analytics with your website and as part of that process your email / Google account will be setup with authorization to view the statistics available for your website. This data will include the number of viewers to your website and which page(s) are popular, what geographic location those visitors are from and a number of other important data points for marketing.

In today’s age this is a must so your website will be fully compatible in both mobile browsers and desktop /tablet browsers as well. We work hard to ensure that your website looks great no matter what device the customer chooses to access it from.

Absolutely not! For Bulk Orders your official quote will outline all of the charges that you can expect to pay for your job to be completed: the garment cost, decoration cost, and any necessary surcharge(s) for oversize garments where applicable. Everything will be clearly outlined and labeled so there is no confusion as to the unit cost for your t-shirts and the break down of how we arrived at that price.

While we do not offer any official Price Match service if you have a written quote from another custom apparel company you can contact one of our sales representatives and it is possible that we will be able to assist you further with meeting your needs in terms of pricing requirements or otherwise. While we are confident that our pricing structures are more than fair we also realize that sometimes we need to get in the metaphorical boxing ring and earn your business!

You can pay for your Order online via Credit Card or PayPal or we can offer e-transfer / bank wire as an option for larger, Bulk Orders. When you “Customize” your t-shirts directly online and add them to Cart you can Checkout seamlessly right there on your desktop or mobile device with your Credit Card (or PayPal) without ever even needing to pick-up the phone! Contact your sales rep for alternative methods of payment like business cheque or cryptocurrency.

The largest component in the price calculation for T-shirt cost (per unit) for you as a customer is the Quantity of shirts you Order. Another factor in the pricing calculation includes what quality of garment you want to print on since prices for the shirts themselves prior to decoration cost will vary based on quality and brand. For example: a GIldan t-shirt is cheaper than a Bella Canvas t-shirt as a baseline when placing an Order. Contact us and speak to a sales rep for more details on pricing structures.

For Bulk Orders we require at minimum 50% upfront before the garments are ordered and the remaining 50% of payment will be collected when the job is completed. During the initial consultation we will discuss the timeline with you and what the expectations are for payment. For small quantities/Orders placed directly online the full payment is collected upfront so that upon completion your Order can ship out without any further contact being necessary. This helps us maintain an efficient print & ship process on small quantity custom job Orders.

We only offer exchanges/replacements on t-shirts or garments that were sold to you in a “defective” manner. Outside of this we do not offer any returns/exchanges because the garment was specifically created for you with a design that you chose and we cannot otherwise sell the inventory to another customer. Please ensure that your design/artwork is double checked before submission to ensure the job is completed to the standard you are looking for.

Orders that are $500+ in value are eligible for our Free Shipping program but any Order that is below that amount will pay a shipment fee based on the size and/or weight of the package being sent. For orders of “1 QTY Shirt” typically the shipment charge within Canada is only $7.99 CAD but this cost will increase for larger quantites. We recommend adding to your Order to meet the Free Shipping threshold to reduce your cost!

We do offer Rush turnaround times on Bulk Orders but this service comes at an extra expense to the client. Normal turnaround time is generally 7-10 business days but we can in most scenarios turn orders around as fast as 1-3 business days depending on the complexity & size of the Order. If you are interested in overnight or rush delivery options via FedEx / UPS please speak to your sales rep for more information.

The majority of our clients are located in Canada with some in the United States but we have sent custom small run custom Orders to every corner of the globe! Keep in mind that shipping outside of Canada can be expensive and while for larger orders we may subsidize this cost for small runs (1 piece for example) it may not be economical to Order with us. Contact us via e-mail for more details on international shipping and the cost associated.

Orders shipped within Canada are typically received by our customers within 3-5 business days. For areas out West it’s generally closer to the 3-5 day mark and for Orders within Ontario and the Greater Toronto Area (GTA) it’s usually within 1-2 business days. Of course these delivery times will vary based on the courier and it is not something that we can control. Tracking data is normally provided for most orders so that you can monitor the delivery progress.

Unfortunately not. What we do offer however is a very competitive price for custom one off creations where you can order a single (1) QTY of a given t-shirt design directly via our “Design Studio” and have it shipped direct to your door where you can inspect the quality of the garment and print quality before placing your Bulk Order. Additionally, please see our Gallery / Portfolio page for examples of past prints and t-shirt designs we have brought to life for customers just like you.

Yes, if you need sizing charts or product specs for a specific SKU or item # that you plan to print a custom creation on feel free to email us at help@brandbuff.ca and a member of our customer service team will get back to you with a website link or PDF of the specs/sizing chart you requested so that you can verify what QTY of each respective size you need prior to placing an Order.

While we do not normally offer pick-up we do however offer local delivery in the Barrie, ON region and surronding area for local customers on large/Bulk orders. We plan on moving our location in the near future and hope to have a store-front retail location where you can sit down at a computer and customize a t-shirt to be printed there and on the spot for you! Small (1) QTY custom orders will be shipped via Canada Post anywhere in Canada and USPS for customers in the United States.

Sorry about that! Despite our best efforts to make the Design Editor as user friendly as possible we realize that it can still be a little confusing from time to time but not to worry because we are here to help. Go ahead and give us a call during business hours and a member of our team would be happy to assist you with using the Design Editor to meet your needs or we can offer you an alternative way to submit your artwork with the necessary details (sizing, placement, etc) needed to get your custom t-shirt creation in progress.

We are open from 10am to 6pm EST, Monday through Friday. Please feel free to give us a call at (705)-999-8383 or e-mail help@brandbuff.ca anytime after hours and leave us a message with some details on what you need assistance with and we will return your call (or e-mail) the next business day.

We offer an extensive catalog of different brands who carry a multitude of different product categories including everything from t-shirts, hooded sweatshirts, fleece jogging pants, bags & backpacks, jackets and other outerwear and countless other items. Some of the most commonly used brands for t-shirt printing are Gildan and Bella Canvas but customers during the quote process will be given different options and price tiers and the option to choose what best fits their needs.

That depends on you! During business hours you can reach us anytime via our customer service line at (705)-999-8383 or you can e-mail us via help@brandbuff.ca – whichever option you prefer. Generally speaking reaching out via telephone is the best option to discuss a number of different details on the spot and get the answers you need without having to wait for us to inbox you back.

We are located in Barrie, Ontario and proudly servce the Simcoe County and surrounding area with custom apparel, web design services, marketing & branding packages and much more. In addition to serving our local community we also ship Orders worldwide to customers everywhere!